Extended Non-Use of Winterhalter Machines

We are well aware of the effect the COVID-19 outbreak is having on our industry.  If you are in a position and it is safe to do so; there are some key measures you should be taking to protect your warewashing equipment. These measures will prolong the on-going life of the machine but ensure it is safe to use again in the future.

Undercounter products

  • Drain down using the auto clean cycle procedure. The machine will automatically turn itself off.
  • Remove the two wash fields or arms, filter cylinder and wash tank cover – rinse them, ensure they are clean and remove any debris.  Set them aside to drain and dry.
  • Wipe out the interior of the machine with a clean cloth and leave the door open for as long as it takes to fully dry.
  • The wash fields and filters etc should be re-fitted.
  • Close the door to minimise possible ingress from dust, insects etc.
  • Turn off the water and electrical supplies

Excellence i & i plus Undercounter (with internal RO pure water unit)

  • Follow the same procedure as for undercounter products. 
  • However, the RO membranes must be kept moist. This is achieved by periodically flushing them with water to waste.
  • It is therefore essential that both the water and electrical supplies to the machine remain on.
  • If this is not possible then the RO membranes will need to be conserved by a Winterhalter technician.

Passthrough (hood type) products

  • Drain down using the auto clean cycle procedure. The machine will automatically turn itself off.
  • Remove the two wash fields or arms, filter cylinder and wash tank cover – rinse them, ensure they are clean and remove any debris.  Set them aside to drain and dry.
  • Wipe out the interior of the machine with a clean cloth and leave the door open for as long as it takes to fully dry.
  • The wash fields and filters etc should be re-fitted.
  • Close the hood to minimise possible ingress from dust, insects etc.
  • Turn off the water and electrical supplies

Pot, Tin and Utensil Washer products

  • Drain down using the auto clean cycle procedure. The machine will automatically turn itself off.
  • Remove the two wash fields or arms, filter cylinder and wash tank cover – rinse them, ensure they are clean and remove any debris.  Set them aside to drain and dry.
  • Wipe out the interior of the machine with a clean cloth and leave the door open for as long as it takes to fully dry.
  • The wash fields and filters etc should be re-fitted.
  • Close the hood to minimise possible ingress from dust, insects etc.
  • Turn off the water and electrical supplies

Rack and conveyor products

  • Drain down using the auto clean cycle procedure. The machine will automatically turn itself off.
  • Remove the wash /power arms (or the cassette if fitted), tank filter covers and drain filters on all tanks – rinse them, ensure they are clean and remove any debris.  Set them aside to drain and dry.
  • Wipe out all tanks and surfaces of the machine with a clean cloth and leave the door open for as long as it takes to fully dry.
  • The wash fields and filters etc should be re-fitted.
  • Close the hood to minimise possible ingress from dust, insects etc.
  • Turn off the water and electrical supplies
  • If you are aware of any insect or rodent infestation, then it would be advisable to seal the entry / exit openings with a sheet material resistant to rodents like steel or polypropylene.

External water softeners

It is advisable to contact Winterhalter to seek advice regarding these products.  A Winterhalter technician will be required.

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