Our services
WINTERHALTER CUSTOMER SERVICE
A partner for warewashing solutions. At Winterhalter, that’s what we aim to be for our customers. This includes being able to rely on us at all times. Especially if the machine is not working properly and the washing process is getting in the way of operations. We will analyse and resolve the problem with the help of our extensive service network. Our customer service technicians are available to all of our customers around the clock and can be on site very quickly. So that everything will be up running again as quickly as possible.
At Winterhalter, we are proud of the quality of our warewashers and aim to guarantee perfect wash results for our customers day in, day out. That’s why we and our partners are here to help, ensuring first-class service even after you have made your purchase. With service technicians that are available quickly, preventative maintenance and attractive all-round hassle-free packages.
Planned maintenance
Guarantee your Winterhalter machines continue to run at peak and optimum performance with our Preventative Maintenance programs.
Wear and tear over time is inevitable and without regular check-ups, your machine’s performance can easily become compromised, increasing the likelihood of failure, downtime or expensive repairs. Warranty does not cover regular maintenance.
Preventative Maintenance Services are maintenance / upkeep services that are performed every 3 months to 6 months to ensure optimal wash and operation results from units. They are an optional service and as such, are fully chargeable regardless of Warranty status.
Making the washing process transparent. Identifying the areas where there is potential for optimisation. Improving workflows. CONNECTED WASH makes possible what was previously impossible: by connecting the warewasher to a network, the key operating data can be analysed and evaluated – to optimise the washing process in a targeted way. For perfect wash results in combination with maximum safety and optimal efficiency.
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