Why a UC Series undercounter bistro washer is the perfect solution for a bakery: Andy Goss, purchasing manager of »Hummingbird Bakery« in London, and his decision to opt for Winterhalter.

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The Hummingbird Bakery was the first company to bring American cupcakes to British consumers and founder Tarek Malouf has written three cookbooks, the most recent of which resides in the hardback non-fiction chart. It sells in the region of 1.25 million cupcakes a year – not to mention all the other popular cakes and desserts made, to eat in or take away. Success has brought increased business, and increased business has brought more crockery to wash, so the company installed Winterhalter UC Bistro undercounter warewashers in all its bakeries.

The Hummingbird Bakery’s success is based on an ethos that cakes taste best when freshly baked, using exactly the same ingredients and techniques as those used in home baking.  Consequently everything is baked on site, at each of the bakery’s branches.  This attention to detail extends to every aspect of the operation.


Andy Goss looks for equipment that’s reliable and durable, from brands that are respected in the market.


Andy Goss, purchasing manager says  “It’s not just about initial cost, these are busy outlets, the warewasher has got to last and be able to do the job.” In peak times, speed and ease of use are obviously critical elements.  The UC can wash a rack of dishes in as little as 90 seconds and its one-button control panel means it’s a cinch to operate. However, a key reason for choosing the UC Bistro was its ability to wash a variety of different wares, all at the same time. “We needed something that could handle everything at once,” says Andy. Whereas most conventional commercial warewashers need to be set for glasses or dishes, the Bistro can handle both.  Its smart programming means everything comes out sparkling clean. 

Being London-based, water quality is a key issue.  Another advantage of Winterhalter machines is that each one can be tailored to local conditions by the installation engineer, to take account of water hardness, pressure and even the type of food being prepared –so that the washing parameters are set to deliver the best possible results.    
Best results aren’t just about the machine and the water quality, they also rely on the right chemicals. The Hummingbird Bakery has switched to Winterhalter’s own range of chemicals and seen a significant improvement in results.

“Being a company that focuses on quality, a lot of thought and planning goes into the products we make, sourcing the best ingredients and so on,” says Andy.  “We’re also very mindful of our corporate social responsibility, so we certainly look to purchase equipment that is as green as possible.  It’s not just about doing what’s right for the environment: choosing a warewasher that uses less energy is the right commercial decision, too.”


Each of our customers has their own specific reasons for choosing Winterhalter for their commercial warewashing needs. These are Andy Goss's main ones :

  • Reliability and durability
  • Ease of operation
  • Flexibility
  • Sparkling wash results
  • Winterhalter chemicals
  • Energy and water saving features

We’re very mindful of our corporate social responsibility, so we certainly look to purchase equipment that is as green as possible.  It’s not just about doing what’s right for the environment: choosing a warewasher that uses less energy is the right commercial decision, too.



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Most bakeries nowadays also offer a variety of drinks and snacks – even lunches in many cases. As a result, the demands on a warewasher are high: it must deliver perfect results in one cycle with a wide range of wash items. In a short time. And it must fit neatly into a confined space. This is precisely why Winterhalter has developed the UC Series bistro washer.

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Do you have any questions about our products, finance options or general hygiene? Do you need advice with planning your kitchen or organising your washing process? Our experts are on hand to provide you with advice or assistance.

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