BARS
“All our warewashers are performing really well. There’s a reason everyone wants Winterhalter - it does what it says on the tin.”
The Commission by Drake & Morgan is a new, 175-seater restaurant and cocktail bar operated by hospitality and food service company Delaware North and sited in Terminal 4.
“Winterhalter equipment is reliable, works every time, it’s easy to use and look after. It very seldom goes wrong and, if it does, it can normally be fixed within a few hours.”
Installing a restaurant kitchen in Heathrow is a complex business – especially if it’s ‘airside’. For the Airedale Group, who managed the project, the complexity was somewhat aggravated by the fact that the install period was cut from ten days to three, due to building delays. The situation got even worse when, on day three, at the 11th hour, suddenly a new dishwasher had to be sourced and installed.
“We contacted Winterhalter and they pulled out the stops to help us get a passthrough hood machine to site in time,” says Jason Wade, key account manager at Airedale.
“It was delivered at 3am and up and running at 7am, in time for us to open,” says Nils Braude, operational director for Delaware North’s travel sector.
Alongside the passthrough hood dishwasher, The Commission also has two Winterhalter glasswashers. “We want all our equipment to be clean – especially the equipment that our customers use for drinking and eating!” says Nils. “So with our warewashers, cleanliness is the key, along with reliability and consistency, over a long period of time: we’re a very busy operation, open from 6am to 11pm. Plus, there’s the need for speed and labour-saving. We don’t want to have to double-wash anything.
Each of our customers has their own specific reasons for choosing Winterhalter for their commercial warewashing needs. These are Nils Braude's main ones :
“We’re quite cocktail-led in our bar and we use a variety of different glasses. The Winterhalters cope with everything and deliver superior cleaning.”
