HOTELS

»RESOURCE-SAVING DISHWASHERS AND GLASSWASHERS HELP DELIVER 5-STAR SERVICE«

Why an MT Series conveyor dishwasher and UC series glasswashers are the perfect solution for a hotel: Marco Marro, F&B manager of »The Merchant Hotel«, and his decision to opt for Winterhalter.

Winterhalter reference Hotel The Edition Hotel Conveyor

WELCOME TO »THE MERCHANT HOTEL«

»The Merchant Hotel« is indisputably the most prestigious hotel in Northern Ireland and one of the UK’s great venues. A former bank HQ, built in 1860, with a recently-added art deco-style extension, it offers guests a luxurious one-stop experience: fine dining restaurant, night club, cocktail bar, pub, spa, jazz bar and the biggest bedrooms in Ireland. It also boasts busy conference, event and wedding venue facilities.

As one of the busiest hotels in Ireland, they serve hundreds of afternoon teas and thousands of covers every week, not only in the restaurant but in the clubs, bars and event venues too.

THE WAREWASHING SOLUTION

The Merchant uses Winterhalter for all its warewashing, with high volume, multi-tank MTR 2 system in the main kitchen and undercounter UC machines in the clubs and bars.  “We have a discerning customer base and the glasses and dishes need to match the quality of our service,” says Marco Marro. “The Winterhalters deliver great results. I’ve been in the business 25 years and I’ve seen plenty of other machines – these are really good. They’re also reliable and easy to operate which is invaluable in a busy kitchen.”

One feature that has particularly impressed him is the UC machines’ ability to clean glasses so that they need no polishing or hand drying after the wash. “They dry brilliantly and it saves on both manpower and breakages,” he says.

Whilst top quality cleaning results are paramount, all The Merchant’s Winterhalters also feature energy-saving technologies. For example, the hotel’s MTR conveyor warewasher, which is capable of processing up to 130 racks hour, has an exhaust air heat recovery system that uses the energy of the machine’s warm exhaust air to pre-heat incoming water.

WHY WINTERHALTER?

Each of our customers has their own specific reasons for choosing Winterhalter for their commercial warewashing needs. These are Marco Marro's main ones :

  • Great results
  • Reliable and easy to operate
  • No polishing or hand dying of glasses
  • Dishwashing capacity of 130 racks per hour
  • Sustainability and cutting running costs

The eco-credentials combined with the reduction in use of energy, water and chemicals were important factors in specifying the Winterhalter machines.

Marco Marro, THE MERCHANT HOTEL / BELFAST

PRODUCT RECOMMENDATION FOR HOTELS

Winterhalter undercounter warewashers for hotels

UNDERCOUNTER GLASSWASHERS

There’s a simple rule when it comes to glass washing: no two glasses are the same. And that’s precisely the challenge – especially when milk foam and lipstick, proteins and fruit pulp make cleaning even harder. Winterhalter has developed a professional solution for this: the UC Series glasswasher. For hygienic cleanliness, sparkle and shine. And for making a positive impression on your guests.

Find out more
Winterhalter MTR conveyor dishwasher for hotels

CONVEYOR DISHWASHERS

Developed for high-performance dishwashing: the conveyor dishwashers from Winterhalter. As a rack or flight-type variant. Machines that are completely reliable, even at peak times. And that can be customised precisely: to suit various applications and wash items, the space available on site and your requirements and preferences. Perfect for your hotel.

Find out more
ADVICE


Do you have any questions about our products, finance options or general hygiene? Do you need advice with planning your kitchen or organising your washing process? Our experts are on hand to provide you with advice or assistance.

Contact form
SERVICE HOTLINE


Whether you have a problem with your machine, you need spare parts or you have a question about our maintenance contracts, we are here to help.

Contact form
Cookies facilitate the provision of services on this website. By using this website, you agree to the use of cookies. Privacy policy OK