HOTELS
Why an MT Series conveyor dishwasher and UC series glasswashers are the perfect solution for a hotel: Marco Marro, F&B manager of »The Merchant Hotel«, and his decision to opt for Winterhalter.
»The Merchant Hotel« is indisputably the most prestigious hotel in Northern Ireland and one of the UK’s great venues. A former bank HQ, built in 1860, with a recently-added art deco-style extension, it offers guests a luxurious one-stop experience: fine dining restaurant, night club, cocktail bar, pub, spa, jazz bar and the biggest bedrooms in Ireland. It also boasts busy conference, event and wedding venue facilities.
As one of the busiest hotels in Ireland, they serve hundreds of afternoon teas and thousands of covers every week, not only in the restaurant but in the clubs, bars and event venues too.
The Merchant uses Winterhalter for all its warewashing, with high volume, multi-tank MTR 2 system in the main kitchen and undercounter UC machines in the clubs and bars. “We have a discerning customer base and the glasses and dishes need to match the quality of our service,” says Marco Marro. “The Winterhalters deliver great results. I’ve been in the business 25 years and I’ve seen plenty of other machines – these are really good. They’re also reliable and easy to operate which is invaluable in a busy kitchen.”
One feature that has particularly impressed him is the UC machines’ ability to clean glasses so that they need no polishing or hand drying after the wash. “They dry brilliantly and it saves on both manpower and breakages,” he says.
Whilst top quality cleaning results are paramount, all The Merchant’s Winterhalters also feature energy-saving technologies. For example, the hotel’s MTR conveyor warewasher, which is capable of processing up to 130 racks hour, has an exhaust air heat recovery system that uses the energy of the machine’s warm exhaust air to pre-heat incoming water.
Each of our customers has their own specific reasons for choosing Winterhalter for their commercial warewashing needs. These are Marco Marro's main ones :
The eco-credentials combined with the reduction in use of energy, water and chemicals were important factors in specifying the Winterhalter machines.
