The Landmark London’s chic restaurant uses Winterhalter’s advanced technologies to tackle washing issues


The Wintergarden Restaurant at the Landmark London hotel has overcome a raft of warewashing issues by using highly advanced warewashing technology, supplied by Winterhalter. The issues related to the new warewash area for the restaurant. “We’re incredibly busy most of the day, so we needed a high volume machine – but we didn’t have the room to accommodate it,” says Executive Chef Gary Klaner. “At the same time, we need to be able to wash some very specialist and delicate pieces of tableware – including gold rim plates – but the machines also needed to be able to clean the standard ware, and clean it fast.”

Another consideration in the wash area was ventilation, which is limited, and in a small room, which was already hot, steam from a conventional warewasher would have caused serious condensation problems.

“ We were impressed by both technologies, the way the ClimatePlus cools the wash area is brilliant. And the RO? The results speak for themselves”


To cope with the volume of washing in the restaurant The Landmark London installed Winterhalter’s TwinSet – an innovative package that links two PT passthrough dishwashers together, doubling capacity in a relatively small footprint. It has the added advantage that, in quiet times, only one of the machines need be used, halving energy, water and chemical consumption.

To avoid the potential condensation problems, the PT TwinSet selected by the hotel is a ClimatePlus model. It uses heat exchangers to extract heat from the steam generated during washing, using it to heat up the incoming cold water supply. As a result, there’s virtually no steam left to escape when the PT is opened at the end of the wash cycle. The ClimatePlus also sucks in warm air from its surrounds to further heat the incoming water, and then pumps back cool, dry air. While the lack of steam and the cool air enhance the environment around the machine, the ClimatePlus technology also dramatically reduces energy consumption – by over 50%, compared to standard models.

“The TwinSet is doing a great job,” says Gary. “It’s fast, efficient and its ‘air conditioner effect’ is a huge bonus for the team working in such a confined space.”

For glasses the Wintergarden’s wash area has a compact UC undercounter machine. To ensure the best possible results it’s an Excellence iPlus model, which means it incorporates Winterhalter’s innovative hybrid water treatment, which combines reverse osmosis (RO) and a water softener. Users can choose whether to use one or both water treatment systems – RO for the very best results, or just the water softener, which uses less water than RO and is fine for less critical items. The UC’s RO system is so good that glasses washed in the machine need minimal hand polishing when they come out.


Each of our customers has their own specific reasons for choosing Winterhalter for their commercial warewashing needs. These are Gary Klaner's main ones:

  • Compact design without compromising power
  • Effeciency
  • Quality wash results for fine crockery
  • Reduced steam out-put from the machine

“The TwinSet is doing a great job,” says Gary. “It’s fast, efficient and its ‘air conditioner effect’ is a huge bonus for the team working in such a confined space.”



Winterhalter undercounter warewashers for hotels


There’s a simple rule when it comes to glass washing: no two glasses are the same. And that’s precisely the challenge – especially when milk foam and lipstick, proteins and fruit pulp make cleaning even harder. Winterhalter has developed a professional solution for this: the UC Series glasswasher. For hygienic cleanliness, sparkle and shine. And for making a positive impression on your guests.

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Winterhalter passthrough warewashers for restaurants


Fast, economical, efficient. In a restaurant, a warewasher must be one hundred percent reliable at peak times. The PT Series from Winterhalter makes this possible: its innovative technology is designed to meet the highest demands – and streamlined for maximum economy. An all-rounder for a wide range of wash items. Available in three different machine sizes. Your pace-setter.

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